About Us
We’re a passionate, independent foodservice business with one clear purpose: to help hospitality thrive.
Over the last 40 years, we’ve built our reputation on quality, reliability and building relationships that last, working closely with chefs, producers and suppliers to deliver more than just great ingredients.
We bring ideas, expertise and energy to every partnership, because we believe great food businesses deserve great support. From our in-house expert butchery to locally-sourced fresh produce, bespoke menu planning and product development, we’re here to deliver the difference.
An Independent Family Business
Founded in 1979 by Peter Bateman, we are still run by the Bateman family today. This independence means we answer to our customers, not shareholders or corporate investors.
It also means we understand the pressures of running a food business first-hand, and this shapes how we operate – in sourcing, service, delivery and in our commitment to building relationships that last.
We Believe in Delivering the Difference
We’re very aware of the challenges and opportunities in the world of hospitality. Of how committed and passionate our customers are, and what they need to thrive.
That’s why we endeavour to match that energy and focus in everything we do. From the quality of our produce and service, to the new ideas we bring that can help you stay ahead.
‘Delivering the difference’ is how we sum this up, and it’s the standard we hold ourselves to every day.
Providing The Quality You Expect
What appears on your menu says so much about you, it has to be good. This is why we’ve built such a strong reputation for delivering quality produce people can trust.
Our range stretches to over 4,000 carefully selected lines, from outstanding meat from our in-house butchery to freshly prepared produce and frozen foods.
Everything is chosen for quality, consistency and flavour. If we wouldn’t serve it, we won’t deliver it.
Sourced From People Who Care
We go beyond simply ordering from suppliers, we partner closely with people who genuinely care about what they do.
From our neighbours in Lincolnshire and Norfolk to the Cotswolds and Suffolk to name a few, we source growers, farmers and producers who share our company ethos and only provide quality products.
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Delivery Expertise You Can Count On
Our supply chain is designed to be reliable and flexible. We cover 15 counties across Eastern England and into London – with chilled, frozen and ambient goods delivered in one efficient drop.
Technology helps us track and deliver quickly, but it’s our people who really deliver the difference. Our drivers get to know you and your premises. Our warehouse team learns your preferences. Our account managers begin with your schedule, not the other way around.
Need an early delivery or a last-minute change? We’ll do as much as we can to make it happen.
Going Beyond Food
We see ourselves as more than a supplier – as more of a partner in your success in fact. Alongside product and menu development, we also offer support and guidance to help your operation run more smoothly and efficiently.
- Chef training – build your team’s knowledge, skills and confidence to improve performance and boost retention.
- Kitchen audits – streamline workflows and processes, to reduce waste.
- Kitchen design – decide the correct kitchen layout and specification, based on your business’ requirements.
